Prior to your first appointment
Our office will require a valid referral from either your General Practitioner or Specialist Doctor. A valid referral also ensures you can claim a portion of the consultation fee through Medicare:
Specialists letters are valid for 3 months
GP letters are valid for 12 months
Once you have arranged a referral please contact our office and you will be guided to fill in online questionnaires. Allow yourself 15-20 minutes to complete. Have your medication list, Medicare, private health, Workers compensation claim numbers (if applicable) handy. Please answer all questions as accurately as possible to ensure we have a thorough understanding of your pain and medical history prior to your consultation. This ensures your appointment time with our doctors is maximised.
Request a Translator (If applicable): Please inform our staff if you have special requirements including the requirement of a translator.
Please arrive early as parking may be limited
Please bring copies of any scans E.g. X-rays, MRI,
Please bring other allied health medical reports not included in the referral letter
Follow up visits
New referrals may be necessary 12 months after your first referral or 3 months after if you have been referred by a Specialist. Please
check with your doctor or our staff.
If you are unable to attend your appointment, please inform us at least 24 hours prior to your appointment to allow other patients opportunity to see our specialists.
For Patients who fail to turn up for an appointment without informing the clinic, it will be at the discretion of the clinic to request pre-payment for further appointments made.
Fees are payable in full at the completion of the consultation.
We accept EFTPOS, credit card and cash
For consultations paid by third party Insurers or Workers compensation schemes , we require approval documentation prior to consultation
At Sydney Pain, we offer direct Medicare claiming. This means you will receive the Medicare rebate for your consultation into your nominated bank account within 24 hours once you have paid the full consultation fee.
Privately insured patients:
At Sydney Pain specialists we have the facility to directly invoice your health fund and Medicare on your behalf for all procedures.
For most procedures, there will be a Known Gap fee which is the amount not covered by Medicare nor your private health fund. Our staff will advise you of this GAP fee prior to booking your procedure/s
Work over / CTP Covered patients
Once Sydney Pain Specialists receives approval documentation for your procedure, your Third party insurer will be invoiced at the completion of the procedure. You will not incur any fees.
Hospital admission Forms
Prior to your procedure, you will be provided with two forms:
Booking form: This form contains information regarding date and time and location of procedure.
Consent form: The signed consent form indicates that the procedure/s has been explained to you and that you are consenting to have the procedure/s performed by your Pain Specialist.